Only 17% of U.S. adults are considered to be in a state of optimal mental health*.

That leaves 83 out of 100 people who could benefit from help regarding their social, biological and psychological health.

*Mental Health — a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community


Why aren’t we getting the help we need? 



Nationally there is only one health provider for every 198 people who need mental health services. There are not enough mental health providers.

We calculated this number based on the mental health capacity being 1 provider to 790 Americans and dividing the population by 25%, as that is the figure of Americans who experience any mental illness in a given year.



When counseling is available, it can be expensive for the individual and the provider. Even when insurance covers the cost of mental health services there are still deductibles and out of pocket costs, which can be thousands of dollars.

It also costs the precious resource of time. For many, attending appointments is simply impossible.



We SCREEN people for behavioral health conditions that they may or may not know they have. Someone might think that they are just tired, but in reality the chronic fatigue they experience is a symptom of Depression. The data already being collected by smart phones tell a rich story of their Life Context™. This information might be interesting in itself, but when viewed through the lens of how someone is experiencing life and what support they might benefit from, it is powerful information. 



Then we MATCH people to the right kind of care and in the right amount. Not everyone needs one hour of therapy each week. The #1 predictor of someone getting better is the relationship with their provider. In addition to matching to the right provider, we also match the right frequency and intensity of support. Some do better with a half-hour session, others might need daily support, but only a couple of minutes at a time. 


Our platform is built to ENGAGE. We provide real time insights and deliver support in the moment it is helpful. Traditionally people have to wait until their next scheduled appointment with their provider to give updates and identify the next times to use the strategies for changing behaviors. Together, our users and their Specialists can identify triggers that would indicate a need for prompting and support, then we deliver in that moment using our WhenDo® process. 


We MEASURE how effective each interaction and intervention is and use that to improve the services we deliver. Each individual responds uniquely to interventions based on a complex set of factors including personality, readiness for change, genetics, family history and more. We know how each individual responds to the interventions and support delivered, learning as we go. 


Technology allows us to be capable of things we never thought possible. But sometimes when we create something new, it can seem like the old ways of doing things are useless. At Synchronous Health we respect tradition and use lessons from the past to inform innovation for the future.

Extending Support

Our platform helps to clearly see behavior patterns. Our Specialists then help understand patterns and set goals. Our bot, Karla™ will help stay ahead of a trigger by pushing the interventions and strategies developed in the meeting with the Specialist, delivered in the moment they are needed. We have created an Extension of Support that helps before, during and after someone needs help to reach the goals for a healthy and fulfilling life. 

Increase Capacity

We have a severe shortage of behavioral health care providers across the globe. Synchronous Health is helping to solve that problem in three ways. We reduce the administrative burden on our Specialists so they can spend more time delivering care. We deliver the amount of care needed at the time it is needed, making room for more people in our system of care. We also developed certified positions to help support people who don't need a licensed clinician. 

Prevention and Early Intervention 

We can prevent behavioral health conditions. For those we can't prevent, we can at least provide early intervention. We can prevent a behavioral health crisis the same way we can prevent a heart attack; there will continue to be genetic and inherent risks of behavioral health conditions but there is a lot we can do to protect ourselves from them. We help make sure every dawn is a new day.



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2018 annual benefits report

Synchronous Health is a Benefits Corporation, meaning we declare a social benefit that we will have on our community in addition to the benefit we provide to our shareholders and investors. We took a look back at Fiscal Year 2018 and measured our impact on the health and wellbeing of our community, of our workforce, and on the environment. We continue to gather the data and refine the impact we are able to have in each of these areas. We look forward to continued positive impact and leaving this world better than it was found.

Recovery Unscripted Banner Image.henderson.jpeg

Guest: Lisa Henderson, Synchronous Health As artificial intelligence transforms healthcare, how can we ensure it adds efficiency without hindering the compassion that fuels real healing? We’ll discuss this with behavioral health innovator Lisa Henderson on this episode of Recovery Unscripted. For more about Recovery Unscripted, visit For more about Synchronous Health, visit

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How can we get the value promised by AI?

Meet your customers with empathy and compassion, and listen to the data.

At the Health:Further 2018 Festival Paul, Jim, and Lisa got together to demystify Artificial Intelligence and how it applies to healthcare.

  • Paul Clark is the Director of Healthcare Research at Digital Reasoning

  • Jim Stefansic is the President and CEO of Raiven Healthcare

  • Lisa Henderson is co-founder and COO of Synchronous Health.

This 30 minute panel discussion will highlight how each company is leveraging AI to help answer the big questions and solve the big problems in healthcare.

Since this is one part of a full day of presentations, there is some transition during the first 1:25 min of the recording - just skip ahead to 1:25 to get to the good stuff.


2016 Annual Benefits Report

As a Benefits Corporation, we hold ourselves accountable to having a position impact on our community. We measure our benefit to the global, national, state and local community through a number of measures. When Synchronous Health was formed, our founders established 7 key areas of impact we wanted to address and wrote them into our bylaws. From creating a sustainable, profitable business to contributing to workforce development; from putting the needs of our participants first in program and technology design to limiting our environmental footprint, we are committed to our business having a positive impact on our community. Read more about why we chose the measures we use and how we validate our progress in our 2016 Annual Report.


Psychology matters

Psychology Matters is a show dedicated to educating the public on the different elements of psychology and mental health issues. A Rhoda A. Scherer production and hosted by Dr. Dianne Bradley, Licensed Marriage and Family Therapist. This episode features Synchronous Health Chief Operating Officer, Lisa Henderson, discussing Depression.