Meet Karla.
In an ideal world, a participant’s coach would be his or her constant companion—someone who’s always there to provide encouragement and help in good times and bad.
Think of Karla as the next best thing—the eyes and ears of both participant and specialist during the many hours of each week when they can’t be together.
Karla is
A personal bot that lives on a smart device, serving as an extension of a Specialist between sessions
Customizable by the Specialist, with the input of the Participant, to communicate with the Participant in ways that are familiar and comfortable
Aware of the time, location, triggers, and effective support to send in the moments it’s needed most
Designed to improve and expedite a person’s recovery rate because there’s a constant liaison between Participant and Specialist
Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions
Responsive to participants’ unique situations, providing feedback at the right time and place
A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session
Adaptable to participants’ evolving needs based on data and learnings
Karla isn’t
A chat bot — she won’t have a conversation with a participant about something unrelated to the care plan
Designed to replace human counseling, but she is designed to support and enhance it